Dear Sir or
Madam of the StarTribune Subscription Services,
I received
your invoice in the mail with the note, “Thank you for subscribing.” That is
printed boldly on the return envelope, which has been included for my
convenience, as well as yours I suppose. You are very clear about what is and
is not to be included on the invoice. “Please do not write comments on this
invoice” is also written in bold type. Therefore, I am enclosing this letter in
the return envelope.
Although I must
admit the trail of correspondence is quite confusing: It appears your invoice,
for a Minneapolis newspaper, was sent first class, presorted and postage paid
from Palatine, Illinois. The envelope you included for me to return my money in
will be delivered to St. Louis, Missouri and not St. Louis Park, Minnesota
(which seems more logical as it is just down the road from Minneapolis).
Unfortunately,
my sending you money does not guarantee that you will hold up your part of the
bargain – which is to deliver newspapers to my home Saturday and Sunday. I no
longer expect the paper to be there when I walk down my rural driveway; I hope
it is, but quite often it is not and I am tired of being disappointed. On the
infrequent occasion when the paper is in the box or laying on the road I am
happy and a little surprised.
Since there
are no stores within walking distance of my home I rely on you to deliver the
news to my home. Yes, I know there are other options; there is the on-line
version of your paper (along with other internet news sites), TV, the radio and
news magazines that are delivered through the U.S. postal service.
But I like a
daily newspaper. I like to hold it, to fold it and to read it. I want to see
who died and who is still alive. I want to see what the weather was yesterday
and what I should expect tomorrow; to read what stupid things our current
leaders and future leaders have said; to see what investments I should avoid,
who won and lost on the ice, the field, the court and to be entertained by the
comics section.
When my dad
had a cabin up north he would, as part of his morning routine, start up the old
pick-up and drive to town for the newspaper. I have driven in to town myself a
time or two in my own truck from my own home, but lately I have given up, as I
would be driving in far too frequently to justify a paid subscription. So, more
often than not, I do without the paper. I miss it and I grumble about it.
My friend
Pat, who has given up on your newspaper for philosophical reasons, drives to
the store every day for the St. Paul paper, as they don’t deliver out here. He
has developed a morning routine complete with “the regulars” who meet at the
store about the same time every morning. I suppose I could try that, but I have
trouble taking care of the friends I have.
On your
invoice you give me the option of spending another 99 cents a week to have
another newspaper not delivered to my home on a regular basis. That’s a bargain,
as I am being billed $36.16 for eight weeks of hit and miss delivery.
You also
give me a choice of adding a tip for the carrier. I think I will stick to
giving a gift at Christmas, which I strategically place in the box instead of
trusting you to deliver the tip. But now that I am in the giving mood, let’s
say we try this again. Enclosed please find $36.16.
Please
accept my gratitude in advance: Thank you for delivering.
No comments:
Post a Comment